Frequently Asked Questions

popular questions

Below are some of the most frequently asked questions. If you can’t find the answer you are looking for please do get in touch.

It depends on the product that you wish to purchase as we bake everything fresh to order. We do have some products which are available at short notice using ingredients that we keep in stock. Please check individual products for full details.

Most of our products are available to purchase via our website which offers a safe checkout process. If you don’t feel comfortable placing an order online please do get in touch and we will process your order manually and send you a payment link via email or text.

We are registered as a food business with East Lindsey District Council. We have a 5* Food Hygiene Rating from ELDC Environmental Health which we have proudly held since 2014 (formerly under the name of Watts for Tea). We are fully insured for food production in our kitchen, trading at markets, and hold the Louth Market Traders recommended level of Public Liability Insurance.

We hold our Food Hygiene certificates and we regularly study to keep up with food industry changes that apply to our business.

We can cater for food allergies & food intolerances but please be aware that all of our bakes are created in a kitchen that handles ALL allergens.

If you have an allergy, intolerance, or condition that requires your order to be completely allergen free we will not proceed with your order and highly recommend that you source a specialised baker to bake your required order. A specialised baker is one that bakes and creates their items in an allergy-controlled environment.

For a full list of ingredients please check the individual page of the product you are ordering. If you require further information please contact us.

Storage and shelf life information is on the individual product page of the product you are purchasing.

We use organic flour, free range eggs, fresh fruit & vegetables, belgian chocolate, British sugar, and many other high quality ingredients. We work with a number of local and national suppliers to source our ingredients.

Free Range Eggs – Scaman’s Eggs
Fruit & Veggies – J.Shaw & Sons, Alvingham
Preserves – Saints & Sinners Preserves
Dry Goods – Spill the Beans, Louth
Meat – S & J Meats, Grimsby
Seafood – Premier Seafoods/King Crab, Grimsby
Freeze Dried Fruits – Honeyberry
Chocolate & Dry Goods – HB Ingredients
Catering Products – South Lincs Food Service

We are always looking for ways to reduce our carbon footprint, and reduce the amount of single use plastic that we use in our business. The majority of our packaging is recyclable or compostable. We are conscious of the impact we have on the planet, but we have to balance our impact with keeping our products affordable.

We have a wide repertoire of cooking and baking skills. If there is something that you would like but you don’t see it available on our website please get in touch. It may be something that we are able to offer you as a custom order.

We are unable to provide service staff or crockery hire at this time. Food will be delivered ready to serve in boxes, or on recyclable/compostable platters to be placed on your preprepared table.

Delivery Questions

We deliver within an approximate 15 mile radius of Grainthorpe, to the following postcodes:
LN11 7*, LN11 8*, LN11 9*, LN11 0*, DN31*, DN32*, DN33*, DN34*, DN35*, DN36*, DN37*

Our boxes do not fit through a letterbox so please ensure that there is someone at the delivery address to take delivery on the delivery day requested. We cannot be held responsible for missed deliveries. Please also ensure that the details provided are correct as we cannot be held accountable for missed deliveries due to spelling errors or incorrect addresses.

We deliver by hand to your door if you are in our local delivery area. If you are outside our delivery area we send products by Royal Mail Tracked delivery service. We have a dedicated website for UK wide deliveries – www.lentoncakesdelivered.shop

You qualify for FREE delivery if you spend more than £18.

All of our Bakes, Buffets & Boxes are available for local delivery. Due to the delicate nature of some of our products only our square bakes are available for UK wide delivery. We have a dedicated website for UK wide deliveries – www.lentoncakesdelivered.shop

You can collect your order from us at a prearranged time between the hours of 10:30am and 2:00pm Monday to Sunday. As our catering kitchen is located in our home please ensure that you have made an appointment before visiting.